own the architecture and optimization of our enterprise software ecosystem
design and govern the DevOps lifecycle for business applications
prioritize the development backlog by balancing urgent changes with long-term strategic projects
drive scalability by building repeatable deployment patterns
develop and execute a long-term roadmap for business applications
lead end-to-end project lifecycles
manage relationships with third-party vendors and consultants
perform complex system configurations
audit and refine system permissions, validation rules, and data structures
lead and mentor a small team of analysts/admins

Bachelor’s degree in a related field or equivalent professional experience
5+ years of experience in Business Applications or Enterprise Systems management
Proven track record in Salesforce architecture (Certifications like Application/System Architect are a major plus)
Direct experience implementing or managing HRIS and financial systems
Experience leading mid-to-large scale system implementations
Architect Mindset: Ability to visualize complex data relationships and how a change in one system ripples through the entire tech stack
Hybrid Capability: Equal parts high-level strategist and detail-level doer who enjoys technical configuration
Unrelenting Problem Solver: A proactive approach to ambiguity; you don't wait for a manual to get to the solution
Communication: Ability to explain complex technical constraints to non-technical stakeholders with clarity and empathy

Business Applications Manager

Key skills