Support day-to-day clinic operations, including coordination of schedules, logistics, and supply management across multiple sites, forecasting upcoming needs
Manage purchasing and procurement of supplies and equipment for the NYC corporate office and standalone clinic locations, ensuring adequate inventory levels and timely replenishment
Coordinate vendor orders, track deliveries, and maintain purchasing records in alignment with budget and operational needs
Provide Level 1 technology and help desk support
Manage user access and systems administration, across clinical and operational platforms
Act as the primary liaison between operations, clinical staff, and corporate clients
Identify and resolve operational issues while supporting continuous process improvement
Collect and maintain operational data, prepare basic analysis and reports for leadership, and ensure compliance with applicable regulatory and institutional requirements, including HIPAA, OSHA, and CLIA
Travel locally to client locations to coordinate site setup
Perform other duties and tasks as assigned.

Associate or bachelor's degree in healthcare or business administration, Operations Management or related field (or equivalent experience)
Minimum 3 years' experience in office management, IT support, operations, or similar roles
Strong technical aptitude (laptops, troubleshooting, Outlook)
Experience with healthcare systems or clinical operations is a plus
Familiarity with help desk or access management responsibilities preferred
Ability to lift up to 50 lbs. and be on your feet for clinic support as needed
Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills, with proven success collaborating across clinical and administrative teams
In-depth knowledge of healthcare compliance standards, including HIPAA, OSHA, and CLIA
Good understanding of local transport and the ability to navigate around the city
Must be able to reliably commute as travel to clinic sites is expected throughout New York City.

Office Manager – Wellness Programs

Key skills