Own the day-to-day execution and administration of global LOA programs across all regions
Manage the full lifecycle of leave cases (medical, parental, personal, statutory), ensuring timely, accurate, and compliant handling
Serve as the primary point of contact and subject-matter expert for LOA processes, policies, and employee support
Partner with U.S. and Canada LOA administrators while maintaining global coordination and oversight
Ensure accurate leave tracking, documentation, and reporting across systems
Support accommodations, interactive processes, and return-to-work planning
Conduct regular LOA audits to ensure compliance, data integrity, and process consistency
Maintain and improve LOA processes and documentation to support scalability
Support administration of U.S. benefits programs (health & welfare, retirement, wellness), while partnering on benefits operations in international regions.
Requirements
4–7+ years of experience in benefits and/or leave of absence administration
Strong experience managing LOA programs, ideally across multiple regions or jurisdictions
Deep working knowledge of U.S. leave and benefits regulations (FMLA, ADA, ERISA, ACA)
Experience with compliance processes such as audits, NDT, or regulatory filings
Exposure to or experience supporting international benefits programs
Strong attention to detail, organization, and problem-solving skills
Ability to manage multiple priorities and operate in a fast-paced environment
Strong communication and stakeholder management skills