Key skills
ServiceNowWorkdayJiraChange Management
About this role
Role Overview
- Serve as first point of contact for associate, manager and HR end-user questions related to Workday.
- Individually respond to high volume of standard inquiries with limited escalation.
- Ensure inquiries are addressed timely within stated SLAs.
- Run regular audits to ensure data quality and adherence to policies.
- Provide ongoing testing support and peer review of enhancements and configuration Jiras.
Requirements
- Bachelor’s Degree in Computer Science, Information Systems or related field preferred.
- Minimum 2 years of experience in HR systems operations, preferably Workday HCM.
- Strong Microsoft Excel skills.
- Hands-on experience using ServiceNow and Jira preferred.
- Change management experience preferred.
Tech Stack
- ServiceNow
Benefits
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Health insurance
- Flexible work arrangements