Drive Commercial Edge
Prioritize customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
Represent Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
Deliver sustainable performance: Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.
Use data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.
Collaborate to Deliver: Partner with internal teams (marketing, product, customer success) to design and execute strategic account plans.
Communicate impactfully with stakeholders, presenting solutions clearly and persuasively.
Champion inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.
Act with Agility: Navigate complex, matrix environments and adapt quickly to changing customer needs and market conditions.
Embrace curiosity by continuously learning about customer industries, Elsevier’s evolving portfolio, and emerging trends.
Build strong internal and external connections to accelerate decision-making and reduce barriers.

Fluency in English
Bachelor’s degree or equivalent professional experience
Minimum 3 years in B2B sales or account management, preferably in corporate or knowledge-based industries
Proven success in strategic account planning and consultative selling
Strong communication, negotiation, and presentation skills
Proficiency in Salesforce, Microsoft Office, and other sales enablement tools
Experience working in a matrix organization and managing complex stakeholder relationships

Comprehensive, multi-carrier program for medical, dental and vision benefits
401(k) with match and an Employee Share Purchase Plan
Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Account Manager – Corporate Markets

Key skills