Director of Project Management

Role Overview

• The Director of Project Management leads the planning and delivery of complex client engagements, ensuring work is executed on time, within scope, and aligned to defined business objectives.
• This role is responsible for translating strategy into structured plans, coordinating cross-functional teams, and maintaining clarity across all phases of delivery.
• They work closely with Account Directors, Strategy, and delivery teams to align on priorities, define scopes, and guide execution.
• This role serves as a key client-facing partner, providing transparency into progress, navigating tradeoffs, and ensuring expectations are consistently met.
• This role balances operational rigor with adaptability—bringing structure to complex work while maintaining flexibility as priorities evolve.
• A hybrid role of individual contribution and leadership, The Director of Project Management helps establish and improve Standard Operating Procedures, PMO methodologies, change management and successful delivery of client engagements.

Requirements

• 5+ years experience managing complex digital, technology, or commerce projects within an agency, consultancy, or professional services environment
• Proven ability to manage multiple projects and workstreams simultaneously
• Experience working with cross-functional teams and coordinating delivery across disciplines
• Strong understanding of project management methodologies, tools, and best practices
• Experience working with mid-market and/or enterprise clients and navigating complex stakeholder environments
• Candidates with Implementation experience on Adobe or Shopify technologies preferred.