The Director of Project Management leads the planning and delivery of complex client engagements, ensuring work is executed on time, within scope, and aligned to defined business objectives.
This role is responsible for translating strategy into structured plans, coordinating cross-functional teams, and maintaining clarity across all phases of delivery.
They work closely with Account Directors, Strategy, and delivery teams to align on priorities, define scopes, and guide execution.
This role serves as a key client-facing partner, providing transparency into progress, navigating tradeoffs, and ensuring expectations are consistently met.
This role balances operational rigor with adaptability—bringing structure to complex work while maintaining flexibility as priorities evolve.
A hybrid role of individual contribution and leadership, The Director of Project Management helps establish and improve Standard Operating Procedures, PMO methodologies, change management and successful delivery of client engagements.
Requirements
5+ years experience managing complex digital, technology, or commerce projects within an agency, consultancy, or professional services environment
Proven ability to manage multiple projects and workstreams simultaneously
Experience working with cross-functional teams and coordinating delivery across disciplines
Strong understanding of project management methodologies, tools, and best practices
Experience working with mid-market and/or enterprise clients and navigating complex stakeholder environments
Candidates with Implementation experience on Adobe or Shopify technologies preferred.