About this role
Role Overview
- Demonstrates up-to-date expertise in development, execution, and improvement of action plans
- Provides expert advice and guidance on customer service best practices
- Manages contact center operations and new initiatives
- Monitors performance metrics and makes necessary adjustments
Requirements
- 1 year’s experience in retail, contact center operations, or a related area
- Supervisory experience
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events