Own the end‑to‑end relationship for a portfolio of existing enterprise clients, from onboarding through long‑term value realization.
Serve as a strategic advisor, ensuring clients achieve measurable ROI from Fusable’s Risk Intelligence solutions.
Drive renewals, expansions, and cross‑sell opportunities across the Fusable product suite.
Act as the primary point of contact for senior client stakeholders.
Monitor product usage, KPIs, and client health dashboards to identify adoption gaps and mitigate churn risk.
Partner closely with Product, Data, Marketing, and Sales teams to share client feedback and influence roadmap priorities.
Advocate for customer needs while balancing scalability and product strategy.

5+ years of B2B account management, customer success, or client relationship experience.
Strong preference for experience in P&C Commercial Auto (Transportation) insurance.
Working knowledge of risk exposures, loss control, underwriting, or insurance analytics is a strong plus.
Comfortable operating in a data‑driven, quantitative environment.
Ability to clearly articulate the value of SaaS and DaaS/API solutions, and how data insights drive business outcomes.
Exceptional written and verbal communication skills.
Proven ability to build trusted, long‑term relationships with executive‑level stakeholders.
Proficiency with CRM systems (Salesforce preferred) and advanced MS Office skills.
Highly organized, self‑directed, and comfortable working cross‑functionally in a fast‑paced environment.
Bachelor’s degree in business, insurance, technology, or a related field (or equivalent experience).

Opportunity to influence product strategy through real customer insights
Collaborative, growth‑oriented culture with strong cross‑functional partnerships
High‑impact role with enterprise‑level visibility and ownership
Work with market‑leading data products that shape decision‑making across the insurance industry

Senior Account Manager – Insurance

Key skills