Create a structured, role-specific onboarding program for GTM new hires (Sales, Customer Success, Professional Services)
Partner with Product, Product Marketing, and Engineering to translate product releases into clear, actionable enablement for the field
Develop and maintain playbooks, scripts, talk tracks, use-case guides, customer journey frameworks, and best-practice methodologies
Partner closely with Sales Leadership, Customer Experience Leadership, Marketing, Partnerships, Product, Engineering, and Operations to ensure alignment on go-to-market strategy, messaging, tools, and processes
Improve and maintain centralized content repositories, playbooks, and learning systems.
Requirements
5+ years in Sales Enablement, Revenue Enablement, Customer Success Enablement, Sales Training, or GTM Operations in a SaaS environment
Experience developing enablement programs from scratch (or significant experience scaling early-stage enablement in high-growth SaaS)
Strong understanding of enterprise B2B SaaS Sales, Customer Success, and implementation motions
Experience enabling global teams across multiple countries and time zones
Exceptional communication, facilitation, and instructional design skills
Ability to simplify complex information, create structured programs, and deliver content that sticks
Strong collaboration skills and the ability to influence stakeholders across GTM, Product, Engineering, and Operations
Bias toward action; comfortable operating in ambiguity and building processes where none exist.
Nice to Have
Experience with legal tech or selling to legal teams
Experience enabling technical, implementation or Professional Services teams
Familiarity with modern sales/CS tools (Salesforce, Gong, ChurnZero, etc.)
Background in change management, learning & development, or program management.