About this role

Sales support: Prepare slide decks, one-pagers, and follow-up emails ahead of sales calls and demos.
Prospect follow-up: Chase warm leads, re-engage prospects who’ve gone quiet, and keep conversations moving.
Customer onboarding: Run implementation check-ins with signed clients after the founder’s initial onboarding call.
Customer support: Handle day-to-day client queries.
CRM & pipeline management: Keep the sales pipeline updated.
Research: Investigate product ideas, competitive intelligence, and prospect information on an ad hoc basis.
Collateral management: Maintain and update case studies, testimonials, and sales materials as the library grows.
Ad hoc tasks: This is a startup — no two days look the same.

Customer Support, Sales Admin

Key skills