Key skills
LeadershipProject ManagementCommunication
About this role
Role Overview
- Design, deliver, and embed learning initiatives that strengthen skills, enhance leadership capability, and build future talent pipelines across the business.
- Creating a talent development strategy aligned to business goals, supporting high performance and strong retention.
- Analysing workforce data to identify trends, future talent needs, and skill gaps across teams.
- Working with leaders to design and deliver technical, soft skills, and leadership development programs.
- Conduct assessments to identify development needs using interviews, surveys, and performance data.
- Oversee end-to-end delivery of training programmes, coordinating internal trainers and external partners.
- Manage external vendor relationships for specialised learning solutions.
- Own Nteractive’s Academy platform, developing content and modules that support onboarding and ongoing growth.
- Ensure training programmes meet industry and regulatory standards, including managing certifications.
- Monitor and evaluate L&D programme effectiveness using qualitative and quantitative data.
- Implement development planning structures tailored to team and individual needs.
- Support employees in building personalised career development plans aligned with their aspirations.
- Lead the succession planning process and partner with leaders to prepare successors for critical roles.
- Promote a culture of curiosity, continuous improvement, and lifelong learning.
- Encourage employees to pursue development opportunities and embrace stretch experiences.
- Manage the training and development budget, ensuring effective allocation of resources and cost-efficient programme delivery.
Requirements
- 5+ years of experience in learning & development, talent management, ideally in an agency or similar business
- Strong knowledge of adult learning principles, instructional design, and leadership development.
- Experience delivering training, presenting, and facilitating workshops.
- Hands-on experience with LMS platforms and digital learning tools.
- Excellent communication, influencing, and relationship-building skills.
- Strong project management capability with the ability to prioritise effectively.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Highly organised, self-motivated, and confident working independently.
- Effective problem-solving skills and a solutions-focused approach.
Benefits
- Annual leave – 33 days including Bank Holidays
- Summer Hours
- Pension (5% employee, 3% employer)
- Wellbeing & Inclusion Initiatives including access to an EAP
- Enhanced Maternity Pay
- Rewards & Recognition incentives
- Birthday Day Off
- Volunteering Day
- Private Medical Insurance & Cash Plan
- Generous Talent Referral Scheme
- Life Insurance
- Birthday vouchers
- Eyecare vouchers