Learning & Development Coordinator – Early Careers, Graduate

Role Overview

• Manage the day-to-day administration of Prime Dojo, ensuring learning is organised, accessible and professionally delivered
• Act as the first point of contact for all learning and development activity across the business
• Support the delivery of learning solutions, including eLearning, live sessions, external courses and certification programmes
• Create, build and maintain engaging digital learning content in collaboration with subject matter experts and the Studio team
• Partner with Learning & Development (L&D), subject matter experts and Studio to deliver high-quality learning solutions
• Track, communicate and report on learning activity and impact
• Manage the day-to-day administration of Prime Dojo, including calendars, schedules, trackers, filing and programme status
• Act as the first point of contact for employees, managers and stakeholders for all learning-related queries
• Coordinate all types of learning activities and programmes (live workshops, eLearning etc.), including scheduling, joining instructions, attendance tracking and facilitator support
• Support the delivery across all learning tools/support including professional sponsorships, external training and certification programmes, including enrolment, agreements and progress tracking
• Maintain the Prime Dojo intranet pages, learning calendar and communications to employees
• Track and report on learning activity, engagement and completion
• Collect learner feedback and support continuous improvement of the learning experience
• Work with internal subject-matter experts to create, update and publish learning content
• Build engaging digital learning modules using tools such as 360Learning, Genially, Canva or similar platforms (training provided)
• Quality-assure learning modules for usability, accuracy and brand consistency
• Edit and structure content into clear, engaging learning experiences (e.g. breaking down presentations into effective digital learning)
• Curate high-quality external learning resources to complement Prime’s internal programmes
• Own the day-to-day administration of the 360Learning platform, including user access, group management, course and pathway assignments
• Maintain learning structures such as user groups, learning paths, dashboards and reporting views
• Provide first-line user support and liaise with 360Learning and IT to resolve platform issues
• Support Director, People & Culture Shared Services, in partnering with client teams to understand needs and build the right learning solutions
• Track agreed learning solutions from design through to delivery and evaluation
• Maintain clear records of scope, audiences, timelines, owners and delivery status

Requirements

• Experience in a coordination, project support or administrative role, or a strong early-career/graduate background demonstrating these capabilities
• Highly organised, with the ability to manage multiple tasks and priorities effectively
• Strong attention to detail and commitment to delivering high-quality work
• Digitally savvy, with confidence using systems and a willingness to learn new tools quickly
• Curious and proactive, with the ability to work independently and figure things out
• Strong communication skills and a positive, service-oriented approach
• Interest in learning and development and creating engaging content
• Interest in creating or working with digital content (e.g. presentations, learning materials or similar)

Benefits

• 33 days annual leave (25 days holiday, 8 Bank holidays)
• Birthday day off
• Christmas shutdown period
• 5% pension contribution
• Private medical health insurance
• Medical cash plan
• Hybrid Working