Deliver outstanding customer service to BDC clients by meeting their individual needs
Performing office activities efficiently
Demonstrating team spirit and collaboration by providing administrative support to the members of your team
Providing high-quality client service to the BDC Financing team in resolving core issues
Managing documentation and following up with clients
Preparing letters to clients and professionals according to the specific process
Proactively participating in the branch's marketing efforts by organizing events, campaigns, and activities

Bachelor degree in Business Administration or College diploma in accounting
Between 1 to 3 years experience in a similar role
The ability to analyze and interpret financial statements is considered an asset
Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues
Strong organizational skills and ability to prioritize and deal with various situations at all times
Ability to work independently and meet tight deadlines
Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team
Working knowledge of MS Office (Word, Excel, Outlook)
Excellent writing and speaking skills in French and English

Flexible and competitive benefits including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions
Defined Benefit Pension Plan
$750 wellness and health care spending account
Paid vacation each year
Five personal days
Sick days as necessary
Our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development

Commercial Client Support Coordinator

Key skills