Own and continuously improve end-to-end payments dashboards in Power BI
Maintain and optimize the payments BI infrastructure and data organization
Ensure data accuracy, consistency, and governance across all payment KPIs
Standardize KPI definitions across Product, Operations, Finance, and Risk
Translate business questions into structured SQL queries and meaningful reporting
Lead ad-hoc investigations (authorization drops, decline spikes, PSP comparisons, recovery performance)
Proactively identify anomalies, performance trends, and emerging risks
Improve documentation and clarity of payment data models
Partner cross-functionally to ensure reporting aligns with operational reality

5+ years of experience in Data Analytics (payments or fintech strongly preferred)
Advanced Power BI expertise (data modeling, DAX, performance optimization)
Strong SQL skills, with confidence querying and validating complex tables
Experience working with payment data (PSPs, recurring flows, refunds, chargebacks)
Deep familiarity with core payment KPIs, including:
Authorization rate (gross vs. net)
Decline reason analysis
Retry performance
Involuntary churn & recovery
Fraud and chargeback ratios
A strong mindset for data structure, governance, and documentation
Ability to explain complex data clearly to non-technical stakeholders.

Senior BI Analyst, Payments

Key skills