Holistic management and strategic development of our key accounts
Establishing, maintaining and expanding relationships with relevant stakeholders at decision-maker level — business units, procurement and management
Leading and facilitating kick-offs, QBRs and regular client meetings
Identifying growth, cross-selling and innovation opportunities within existing accounts
Early identification of project challenges and close collaboration with Operations and internal teams
Developing and implementing tailored expansion and customer success strategies

Several years of proven experience in B2B account management, ideally in digital marketing or an agency environment
Confident, persuasive presence at decision-maker level with strong presentation and consulting skills
Strategic and entrepreneurial mindset with a keen sense for profitability, customer retention and growth opportunities
Solid understanding of social media, platform mechanics and performance-based KPIs
Excellent communication skills, high social competence and a strong team
and service-oriented mindset
Structured, independent working style with a solution-oriented mindset
Very good German skills (at least C2) and negotiation-level English skills, both written and spoken
Active network of marketing decision-makers in relevant industries
Experience with HubSpot or similar CRM systems

Attractive salary & flexible working — Work hybrid with the option for workation and flexible hours so you can optimally balance job and life
Top equipment — We provide state-of-the-art technology so you can work efficiently
Open company culture & development opportunities — We practice a transparent feedback culture and offer room for personal and professional growth
Legendary team events & offsites — From after-work gatherings and team retreats to large offsites, we celebrate our successes and strengthen team spirit
Non-cash benefit & fitness allowance — Monthly non-cash benefit of €50 for flexible use, including full coverage of an Urban Sports Club membership (M plan)
Company pension scheme (bAV) — We support you in planning for your future early on
Dog-friendly office in the heart of Berlin — Your four-legged friend is welcome and will enjoy new office buddies

Senior Key Account Manager

Key skills