Build dashboards that power the business: Create and maintain BI dashboards that help teams track key metrics across IDR operations, win rates, collections, and overall performance.
Translate data into clear insights: Analyze operational data to surface trends, anomalies, and root causes that inform decision making.
Improve performance visibility: Help develop reporting that gives internal teams and clients clearer visibility into performance and cash flow outcomes.
Define and standardize key metrics: Contribute to shared metric definitions and data documentation so teams have a consistent understanding of performance signals.
Investigate performance questions: Partner with Operations and Client Success to explore questions about outcomes, identify root causes, and translate findings into actionable insights.

2–5 years of experience in a Business Analyst, Data Analyst, or Analytics role
Strong SQL skills and comfort working with large datasets
Experience building dashboards with BI tools (Metabase, Power BI, Tableau, or similar)
Strong analytical instincts with the ability to identify trends and anomalies
Comfortable translating ambiguous business questions into structured analysis
Clear communicator who can explain insights to both technical and non-technical audiences
Curious, proactive, and comfortable operating in a fast-moving startup environment
Experience using Python for analysis or automation (Extra Credit)
Experience with dbt or modern data transformation workflows (Extra Credit)
Experience supporting operations, finance, or revenue teams with performance reporting (Extra Credit)
Experience working in healthcare, healthcare payments, or another regulated environment (Extra Credit)

Business Analyst

Key skills