Billing Specialist

Role Overview

• Ensure tasks and high priority tasks are completed in a timely fashion
• Assist team members with questions, escalations, and more complicated issues; provide training and support to less experienced team members
• Contribute to a conducive working environment for team members, remove obstacles and pursue solutions to challenges as they arise
• Identify opportunities for improvement and suggest specific improvements to leadership
• Accurately submit HCFA claims using claims management software
• Interpret and post EOBs
• Manage patient return and voluntary payor refunds
• Achieve maximum reimbursement for services provided
• Generate and submit appeal packets with proof of delivery, chart notes, and more
• Deepen your knowledge of healthcare industry and have ability to work on special projects
• Have opportunities to excel in this role and grow and develop in your career
• Work remotely and autonomously

Requirements

• High school diploma or GED and completion of medical billing program
• 3-5 years experience in billing; DME billing experience preferred
• Can apply billing experience to a non-traditional medical billing environment
• Demonstrates emerging leadership skills as individual contributor or team lead
• Adaptable; our company and industry are changing rapidly
• Can drive continuous improvement to deliver stronger results for customers
• Warm and friendly with customers; strong communication skills and deep customer empathy
• Self-starter, can work autonomously
• Team player who can work effortlessly and effectively with different personalities.
• Confident using software, task management systems like Asana