Conduct end to end process assessments, documenting workflows, handoffs, controls, and dependencies.
Analyze qualitative and quantitative data to identify bottlenecks, cost drivers, performance gaps, and risk exposure.
Facilitate discovery and working sessions with SMEs and cross-functional teams.
Develop actionable improvements including streamlined workflows, automation opportunities, and procedural or organizational enhancements.
Identify and implement AI enabled process improvements (machine learning, intelligent automation, generative AI).
Build business cases and ROI models to evaluate impact and support prioritization.
Design future state processes, SOPs, governance models, and system related requirements.
Support change management through stakeholder alignment, communication, training, and adoption tracking.

Bachelor's degree in Business, Operations, Engineering, Finance, or related field
5+ years in process improvement, operations consulting, or continuous improvement roles
Experience with KPIs, dashboards, and performance analysis
Familiarity with Lean, Six Sigma, or DMAIC methodologies
Experience in global, matrixed organizations
Exposure to automation (RPA, workflow tools, system implementations)
PMP or equivalent certification
Experience in regulated or compliance-driven environments

Great compensation package and bonus plan
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Business Process Consultant

Key skills