You’ll be part of the business process support team reporting directly to our Operations Strategist
Work closely with various business teams and the Director of Strategic Planning & Project Management, Operations.
Your deliverables will be around creation and maintenance of products, products attributes, purchase orders, etc. assigned by the team’s business partners.
Support warehouse workforce management processes such as accurately executing creating and updating employee schedules and timesheets as well as providing timely feedback on attendance violations and discrepancies to managers for corrective action.
Investigate operational data inconsistencies such as product and inventory information and share well-validated findings with business stakeholders.
Track product and shipment data across multiple systems and provide accurate, actionable reports to relevant business teams.
Perform regular data audits to ensure consistency, accuracy, and compliance across internal systems.
Prepare accurate and actionable reports on operational information to support decision-making by relevant business teams.
Provide support for ad-hoc projects and initiatives as assigned, ensuring timely and quality deliverables.
Collaborate cross-functionally to ensure operational data is accurate, timely, and actionable for warehouse operations.

2–5 years of experience in a functional operations support role with a strong emphasis on workforce management, process support and data management.
Hands-on experience with HRMS, WMS, and ERP systems for creating, updating, and analyzing operational data (non-technical role).
Experience in preparing and maintaining accurate, timely reports for business stakeholders.
Experience working across business functions such as HR, Operations, Accounting, Purchasing, etc.
Prior experience supporting warehouse operations and processes preferred, but not mandatory
Must be willing to work during the permanent shift from 6:00 PM
3:00 AM IST on weekdays.

Company-sponsored medical insurance for employees and family members
Company-sponsored Life insurance for employee
Company-sponsored Group Personal Accidental insurance for employee
Company-sponsored Gratuity Benefit
Continuous remote work
Hardship Allowance: Paid over and above the employees’ monthly salary
Extended Hardship Allowance: Paid over and above the employees’ monthly salary
Paid Vacation / Earned Leave
Maternity Leave, Compensatory Off Leave, Bereavement Leave, and Paternity Leave as per the applicable norms.
Holiday Pay
Referral Program
Get paid to work with Friends
Regular Recognition, Social Activities, Monthly Events, and Birthday Celebrations – Mandatory Fun

Business Process Support Associate

Key skills