Key skills
CRMCommunicationNegotiationSales
About this role
Role Overview
- You’ll manage incoming leads, explain service options, and secure bookings while maintaining excellent customer service standards.
- Contact and convert warm leads into bookings.
- Build rapport with clients and understand their needs.
- Manage CRM records and track performance.
- Consistently meet or exceed targets.
Requirements
- Minimum 2 years’ experience in direct sales, telesales, or business development
- Clear and professional communication in English, both written and verbal
- Able to manage tasks independently in a remote setting
- Strong problem-solving and interpersonal skills
- Maintains resilience under pressure, handling rejection calmly
- Track record of success in phone-based sales and meeting targets
- Confident with Microsoft Word, Excel, and Outlook
- Experienced with CRM systems for managing leads and client data
- Skilled in negotiation and resolving customer issues effectively
- Own reliable laptop/desktop
Benefits
- 40 days paid annual leave
- Room for career progression