Key skills
AIAnalytics
About this role
Role Overview
- Administer a comprehensive benefits portfolio for the Americas region, including private medical, dental, vision, pension, life insurance, and regional perks.
- Serve as the primary owner for the global business travel insurance process.
- Verify, process and maintain data relative to insurance premiums, claims and costs.
- Partner with Finance to prepare benefits data for management reporting.
- Ensures compliance with government requirements by studying existing laws and regulations and updates to legal requirements.
- Monitors benefit utilisation by preparing and distributing benefit reports.
- Provides benefits related data to internal team members as and when required.
- Resolve team member questions and problems by interpreting benefit policies and procedures.
- Prepare special reports by collecting, analysing, and summarising information and trends.
- Work with our global team of brokers, platforms, carriers, etc. to ensure our programs are operating efficiently.
Requirements
- At least 5 years of experience in a Compensation and Benefits capacity, preferably in the Americas region. Prior experience in an EOR/consulting industry will be advantageous.
- Excellent data processing skills and attention to detail.
- Able to gather data in a comprehensible manner for team members across multiple countries.
- Global mindset to tackle diverse needs.
- English & Spanish: Full Professional Proficiency / Fluent (Required). Portuguese: Intermediate to Fluent (Required)
- Note: Candidates fluent in all three languages will be given preference.
- Excellent analytical skills, good with advanced MS Excel.
- Self-motivated, independent, cooperative, flexible, creative, and responsible
- Desire to, and the ability to, work in a global team environment.
- Strong desire to solve tough problems and share learnings with others.
- Nice to have:
- Exposure to AI-enabled tools or automation platforms in HR/Benefits administration (e.g., workflow automation, reporting automation, chatbot support etc.
- Experience leveraging data analytics tools to improve reporting efficiency, benefits cost monitoring, and process optimization.
- Interest in driving digital transformation within Global People Services to enhance scalability and operational efficiency.
- Education & Experience:
- Experience highly preferred with statutory requirements for employee benefit plans and programs in the United States, Brazil, Canada, Mexico, Chile, Colombia, Costa Rica, Peru, Puerto Rico etc.
- 5 years of experience in the management of a global or regional team member benefits programs. Experience with developing, administering, and implementing benefit programs, preferably in a large and complex organisation.
- Working knowledge of human resources management principles and practices in all human resources programs preferred.