Clinical Care Partner

Role Overview

• Assess client needs and link them to providers or community resources
• Establish and maintain relationships with prospective and existing clients and providers
• Communicate via phone, video conferencing, and email
• Provide excellent customer service including follow-up
• Maintain case notes
• Comply with procedures to ensure confidentiality and security (e.g., HIPAA)

Requirements

• Master’s or doctorate degree
• 3+ years’ post-masters experience in a mental health field
• Clinical licensure in the state of North Carolina (associate-level will be considered)

Benefits

• Clinical licensure in the state of North Carolina
• Comfortable working with a team
• Organized and able to multi-task and manage well under stressful situations
• Customer service experience including phone-based
• Working knowledge of Microsoft Office and ability to learn EAP software
• EAP experience and CEAP credential