Lead the delivery of all transport and warehouse operations for the Cambuslang B&Q Distribution Centre
Ensure contractual KPIs, service levels and customer requirements are consistently achieved
Manage daily activities across transport and warehouse teams, supporting Shift Managers and driving performance
Oversee all aspects of operational planning, resource levels, agency usage and cost control
Produce, analyse and present operational reports, identifying insights and actions
Build strong relationships with the customer and GXO senior stakeholders, ensuring outstanding service delivery
Ensure legal compliance across transport operations, including fleet, safety and statutory processes
Drive continuous improvement and change initiatives across the site
Resolve customer service issues, manage discrepancies and drive service excellence
Maintain a safe, compliant and high-performance environment in line with QHSE, HR and company policies

Transport and Operations Manager

Key skills