Communicate with customers, vendors and team members to ensure customer commitments are met
Demonstrate an understanding of GXO’s quality policies; establish procedures for maintaining quality objectives
Provide guidance to supervisors with respect to personnel, quality and safety
Hire, train, develop and appraise staff effectively
Make recommendations on programs to improve operations
Handle equipment and coordinate all maintenance needs with the maintenance team
Ensure records are maintained appropriately and reports are completed in a timely manner
Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations

4 years of relevant work experience
Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
Bachelor's degree in Logistics or a related field (preferred)
4 years of managerial/supervisory experience (preferred)
Experience in an AS9100 or ISO environment (preferred)
Lean, Six Sigma and Continuous Process Improvement knowledge and experience (preferred)
Experience in warehousing or Third-Party Logistics (3PL) (preferred)
Strong problem-solving techniques and statistical analysis skills (preferred)

Operations Manager – 1st Shift

Key skills