Lead day-to-day distribution operations, ensuring projects, orders, and resources are planned, prioritised, and delivered efficiently.
Act as a senior point of contact for clients, managing expectations, providing updates, resolving issues, and maintaining strong relationships.
Oversee and support the distribution team through training, guidance, workflow management, and escalation handling.
Coordinate cross-department collaboration with internal teams and third-party partners to ensure accurate order processing, billing, and timely physical and electronic deliveries.
Manage demand planning, capacity forecasting, and courier logistics to maintain smooth operational flow and cost-effective distribution methods.
Contribute to continuous improvement by evaluating processes, supporting strategic goals, and helping develop the wider distribution function.

Access to EOT(Employee Ownership Trust) tax-free bonus
25 days' Annual Leave
Enhanced Parental Leave
Enhanced Sick Leave
Retention recognition
extra perks at key milestones: from increased employer pension to private medical care
Birthday or work anniversary day off on us
Cinema perks, including access to premieres and special screenings
Rental Housing Deposit Support
Access to hybrid and remote working arrangements
Volunteering Day off

Senior Distribution Account Manager

Key skills