Key skills
SaaSSalesforceCRMConfluenceLeadershipProject ManagementFigmaCustomer Success
About this role
Role Overview
- Drive revenue growth across established and emerging global markets
- Ensure customers achieve measurable clinical and operational outcomes
- Deliver high-quality onboarding and accelerate adoption of Qbtech solutions
- Act as a trusted advisor to clinical, operational, and executive stakeholders
- Manage strategic customer relationships, identifying and closing expansion opportunities
Requirements
- Bachelor's degree in Business, Healthcare Administration, or related field
- 3+ years of experience in healthcare SaaS, customer success, or related implementation roles
- Proven track record in operational excellence and customer engagement
- Familiarity with CRM and project management tools (Salesforce, Qlik Sense, Confluence, Figma, Asana)
- Skilled in developing performance metrics and presenting to senior leadership
- Willingness to work flexible hours, including occasional evenings, and travel domestically and internationally as needed
Benefits
- Opportunity to work with something meaningful in healthcare
- International environment
- Development of best-in-class products and services
- Opportunities to learn and grow
- Education and certifications in relevant fields