About this role
Role Overview
- Supporting the processing of new business, renewals, endorsements and policy documentation across multiple lines of business
- Acting as a first point of contact for underwriting ‑ related processing queries from brokers and internal teams
- Building strong working relationships with brokers, underwriters and internal stakeholders
- Ensuring work is completed accurately, on time and in line with service standards
- Identifying and resolving processing issues, escalating where appropriate
- Supporting underwriting teams with data quality, reporting and portfolio administration
Requirements
- Experience in an underwriting, insurance processing, contact centre or administration role
- A genuine interest in building a career in underwriting or insurance
- Strong attention to detail, organisation and time ‑ management skills
- A customer ‑ focused mindset with confidence communicating with brokers and colleagues
- A collaborative, proactive approach and willingness to learn
Benefits
- A competitive salary
- let's discuss it
- Flexible, Hybrid working in modern CBD offices
- Generous industry performance bonuses
- Generous annual leave plus birthday, well-being, paid parental, volunteering & more
- Tailored professional development programs