Technical Analyst – Wallet

Role Overview

• Drive discovery for strategic product initiatives
• Lead early discovery for high-impact wallet initiatives by turning ambiguous ideas into clear problem statements, user journeys, hypotheses, and success criteria
• Structure options, trade-offs, and recommendations to support alignment and accelerate decision-making
• Validate technical feasibility and constraints
• Partner closely with Engineering and Design to evaluate the feasibility of new features
• Map dependencies and constraints across platform, scheme, banks, and rollout plans
• Identify risks early and propose practical mitigation strategies
• Build business cases and decision-ready narratives
• Create clear storylines, business cases, and decision memos for leadership and cross-domain forums
• Support prioritization with structured analysis on impact, complexity, cost, and sequencing
• Collaborate with member banks and ecosystem partners
• Align with member banks on strategic wallet initiatives and product evolution
• Manage and structure Standalone App request intake and prioritization
• Synthesize partner requests into product insights and support critical bank go-lives
• Drive insights on wallet growth and optimization
• Define and build the wallet growth measurement framework
• Leverage customer sentiment and product feedback (including AI-supported insights) to identify opportunities for improvement
• Support enhancements across product experience, messaging, and App Store presence
• Deliver market and competitive insights
• Conduct market and competitor research across key European markets
• Translate insights into clear product implications, hypotheses, success metrics, and roadmap recommendations
• Strengthen product operating model
• Support the Head of Product in improving discovery standards, intake processes, and prioritization routines
• Help reduce decision churn by structuring inputs, options, and trade-offs clearly across teams.

Requirements

• 8–12+ years of experience in roles such as Technical Product Manager, Solution Architect, Technical Analyst, Product Analyst, or Payment Integration Specialist
• Proven experience working on payment systems, digital wallets, fintech platforms, or banking infrastructure
• Strong technical fluency (non-coding), with the ability to discuss APIs, system architecture, data flows, and integration constraints with engineering teams
• Experience translating business or product requirements into clear technical specifications or solution designs
• Experience working on system integrations or platform products, ideally involving multiple systems or external partners
• Strong structured thinking and problem-solving skills, with the ability to break down complex topics and identify risks, dependencies, and trade-offs
• Comfortable collaborating across Product, Engineering, and external stakeholders such as banks, PSPs, or fintech partners
• Strong written communication skills, with the ability to produce clear documentation, technical requirements, and decision-ready analysis
• Experience working in complex, multi-stakeholder environments where several teams and systems interact
• A proactive mindset with the ability to take ownership of topics and move them from unclear inputs to actionable plans.

Benefits

• Flexible work arrangements
• Professional development opportunities