Human Resources Business Partner, GTM

Role Overview

• Own performance management operations for GTM, including performance reviews and calibration cycles supporting managers through execution and navigating complex or non-standard cases
• Support onboarding and offboarding, ensuring strong ramp experiences and smooth transitions, including more complex role changes and team shifts
• Partner on compensation planning, including promotion decisions, leveling, and calibration applying judgment to ensure fair and consistent outcomes
• Handle employee relations and performance issues, including more complex or sensitive situations that require strong judgment and discretion
• Support progression and internal mobility, helping managers navigate ambiguous promotion decisions and define what strong performance looks like across roles
• Work closely with managers on day-to-day team challenges, including underperformance, team dynamics, and organizational changes
• Maintain and share key people insights, using data to highlight trends and inform decisions
• Identify gaps in how people processes are working and implement improvements that make them more effective and easier for managers to use

Requirements

• 5–7 years of HR experience, including direct support of GTM or revenue teams (Sales, Customer Success, Marketing, RevOps)
• A practical, partnership-driven approach you work with managers to find what works, rather than applying one-size-fits-all solutions
• Ability to navigate ambiguous or complex people decisions and provide clear, practical guidance to managers
• Strong communication and relationship building skills with leaders at multiple levels
• Experience running performance review and calibration processes in a fast-paced environment
• Strong judgment and experience handling employee relations and performance-related situations
• Experience supporting compensation planning, promotions, and leveling decisions
• Comfort working with people data and using insights to inform decisions
• Comfort operating on a small People team with a high level of ownership and accountability.

Benefits

• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 8-16 weeks of fully-paid, flexible parental leave.