Taking full ownership of customer relationships, and act as the interface between the customer accounts and the company;
Taking full** commercial responsibility** for** customer accounts** and for meeting set revenue targets, goals and objectives.
Developing and implementing customer account plans that drive critical business objectives, maximizing long/short term share of wallet and customer satisfaction;
Developing a trusted advisor relationship, and facilitate the optimization of customer accounts operations around the company’s gaming solutions offerings;
Ensuring the timely and successful delivery of our gaming solutions in line with customer needs and objectives;
Monthly revenue forecasting and reporting
giving clear information on the customer’s performance, achievements, activities, and any other information as relevant;
Building and maintaining genuine, strong long lasting customer relationships on all levels;
Participating in, and where appropriate taking active part in major exhibitions, conferences, and seminars on behalf of 3 Oaks Gaming.

Experience of working in the** iGaming industry**;
**2+ years **of proven experience in **Account Management **or others as relevant for the role;
Proven proficiency in Excel, Jira, and the Microsoft Office suite;
Native Italian speaker, proven professional** proficiency in English** (B2+);
Experience of working with/organising promotions;
Experience of campaign management, to include monthly reporting on campaign success;
Proven ability to communicate and present on all levels in and outside the organization;
Experience in delivering client focused solutions based on the customer’s real needs;
Proven ability to manage multiple customers with different needs while paying strict attention to details;
Ability to see the bigger picture, analytic and structured with high degree of discipline, and initiative taking.

Why Join Us?

🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

💕 A Collaborative Culture – Join a supportive and understanding team;

💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

📆 Unlimited vacation & sick leave – Because we prioritize your well-being;

📈 Professional Development – Access a dedicated budget for self-development and learning;

🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

🫂 Mental health support – Free consultations with a corporate psychologist;

🇬🇧 Language learning support – We cover the cost of foreign language courses;

🎁 Celebrating Your Milestones – Special gifts for life’s important moments;

⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;

🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;

🖥 Modern Tech Setup – Get the tools you need to perform at your best;

🚚 Relocation support – Assistance provided if you move to one of our hubs.

Account Manager

Key skills