Lead - Microsoft Dynamics 365 Supply Chain Management (D365 SCM) / Finance & Operations (D365 F&O)

Role Overview

• Streamline the end-to-end order fulfillment cycle — from sales order creation to picking, packing and shipping — to reduce lead times and error rates
• Implement and optimize shipment order automation, carrier rate comparison and freight management within D365 F&O Transportation Management (TMS)
• Define and document operational workflows for receipts, cross-docking, inventory transfers and shipments
• Design and oversee EDI integrations with suppliers, third-party logistics providers (3PLs) and warehousing partners (850/855/856/810 or equivalents) using D365 Data Management or middleware platforms
• Collaborate with integration architects on inbound/outbound interface specifications, error handling and reconciliation processes
• Ensure connectivity with logistics platforms, carrier APIs and external WMS systems
• Configure the Purchasing and Procurement module, including purchase agreements, supplier catalogs, approval workflows and three-way matching
• Automate lead-time management — supplier lead times, safety stock rules, reorder points — to reduce stockouts and excess inventory
• Streamline accounts payable processes, including automated invoice matching, payment journals and supplier self-service portals
• Support forecast-driven production scenarios using production control, master planning (MRP/MPS) and demand forecasting modules
• Configure bills of materials (BOMs), routings/operation sequences, production orders and capacity planning
• Work with planners to improve S&OP processes using D365 Planning Optimization
• Facilitate requirements workshops, map current and future state processes, and conduct gap analyses
• Author functional design documents (FDD), test scripts (SIT/UAT) and training materials
• Manage the backlog, coordinate custom solutions with the development team and track defects to resolution
• Provide intensive post-go-live support and drive continuous improvement cycles

Requirements

• More than 5 years of functional ERP experience, with a strong specialization in Microsoft Dynamics 365 Finance & Operations (Supply Chain) or the equivalent Microsoft AX suite
• Hands-on configuration expertise in: Transportation Management (TMS/freight management), inventory and product information management, purchasing and procurement, production control, and sales and marketing (order management)
• Proven experience implementing full D365 SCM lifecycles, from requirements definition to go-live, within multi-site and multi-entity organizations
• Experience designing and supporting EDI integrations with suppliers, carriers and/or warehousing partners
• Deep proficiency in D365 Data Management (DIXF) for data migration and interface design
• Proven ability to document functional requirements, author FDDs and guide development teams
• Excellent communication skills — able to translate complex system capabilities into simple business language for non-technical stakeholders
• Authorized to work in Canada without restriction
• Fluent in French and English, both written and spoken (this role requires interactions with international colleagues and clients)

Tech Stack

• ERP

Benefits

• Competitive compensation package
• Training/tuition reimbursement program
• Work-life balance through flexible working hours
• Subsidized meals at our on-site Bistro (Les Cordons Bleus)
• Unlimited free coffee and fruit
• Complimentary parking for all employees
• Access to relaxation areas (pool table, gaming consoles, foosball, chess, etc.)
• On-site fitness center with personal trainer, plus multiple health and wellness workshops