Own the operations of the employee lifecycle, including onboarding and offboarding processes
Manage all administrative tasks related to new hires, including building out onboarding roadmaps, system setup, and tracking completion of tasks
Maintain accurate and up-to-date employee records and documentation across HR systems
Administer employee benefits programs, including enrollments, life event changes, and employee questions, while managing our relationship with our benefits broker
Track and report on key people metrics such as headcount, hiring activity, attrition, and other workforce insights
Identify opportunities to improve People Operations processes and implement system improvements or automations
Support HR compliance by maintaining required documentation and assisting with audits or reporting needs
Serve as a reliable point of contact for employee questions related to HR processes, policies, and benefits
Contribute to special projects and operational improvements across the People function

Exceptional attention to detail and strong organizational skills
Ability to exercise sound judgment, particularly when handling confidential or sensitive information
Strong communication skills and a service-oriented mindset when supporting employees
Ability to manage multiple priorities and keep processes moving in a fast-paced environment
Comfortable working with HR systems, spreadsheets, and people data
Adaptability and comfort working in a fast-growing environment where priorities evolve quickly
Strong sense of ownership and follow-through

People Operations Generalist

Key skills