Private Insurance Mortgage Manager

Role Overview

• Responsible for the efficient and accurate management of the Mortgage Loan Servicing Insurance Escrow Administration area
• Act as first line of defense to maintain compliance with all regulatory, Investor, and Bank imposed requirements
• Ensure team members adhere to all governing servicing SLAs, regulations and investor requirements
• Oversee proper management, budget, staffing, performance and development; as well as, hire, train and coach staff
• Establish, review and maintain department standards; identify gaps, coordinate improvements and develop controls to enhance efficiencies and minimize risks
• Manage operations within appropriate risk tolerance, including settlement and loss authority limits
• Identify and communicate adverse issues, trends or inefficiencies to senior management and other lines of business along with proposed solutions; implement agreed upon resolutions
• Build and maintain relationships with internal and external business partners, managing expectations and accountability

Requirements

• Education or training in Mortgage, Finance, or strongly related Industry
• A minimum of seven years in a management or leadership role of individual contributors
• Ten years of exposure to default, mortgage servicing or strongly related field
• Strong oral and written communication skills
• Strong interpersonal, time management and organizational skills
• Ability to work in a regularly changing and medium-paced environment
• High ability to operate independently
• Ability to lead and manage a medium organization and direct non-income expense

Benefits

• medical, dental, vision, life insurance
• disability, accidental death and dismemberment
• tax-preferred savings accounts
• 401k plan
• minimum of 10 days of vacation per year
• 10 sick days
• paid holidays