Richmond, South Carolina, United States of America
Full Time
2 hours ago
H1B Sponsor
Key skills
LeadershipCommunicationTime Management
About this role
Role Overview
Responsible for the efficient and accurate management of the Mortgage Loan Servicing Insurance Escrow Administration area
Act as first line of defense to maintain compliance with all regulatory, Investor, and Bank imposed requirements
Ensure team members adhere to all governing servicing SLAs, regulations and investor requirements
Oversee proper management, budget, staffing, performance and development; as well as, hire, train and coach staff
Establish, review and maintain department standards; identify gaps, coordinate improvements and develop controls to enhance efficiencies and minimize risks
Manage operations within appropriate risk tolerance, including settlement and loss authority limits
Identify and communicate adverse issues, trends or inefficiencies to senior management and other lines of business along with proposed solutions; implement agreed upon resolutions
Build and maintain relationships with internal and external business partners, managing expectations and accountability
Requirements
Education or training in Mortgage, Finance, or strongly related Industry
A minimum of seven years in a management or leadership role of individual contributors
Ten years of exposure to default, mortgage servicing or strongly related field
Strong oral and written communication skills
Strong interpersonal, time management and organizational skills
Ability to work in a regularly changing and medium-paced environment
High ability to operate independently
Ability to lead and manage a medium organization and direct non-income expense