Technical Enablement Architect

Role Overview

• Design Scalable Technical Learning Journeys
• Build structured, role-based learning paths for pre
• and post-sales technical teams.
• Define onboarding, intermediate, and advanced learning milestones with clear outcomes.
• Establish mechanisms to assess and validate technical proficiency over time.
• Build Hands-On Learning Experiences
• Design and maintain hands-on technical labs, demos, and learning environments.
• Create practical, real-world scenarios that reflect how customers deploy and use observability platforms.
• Ensure learning experiences are reliable, repeatable, and easy to consume globally.
• Extend Internal Learning to Customer Education
• Identify internal enablement assets that can be adapted for customer-facing education, onboarding, and self-service learning.
• Partner with Product, Post-Sales, and Customer Education stakeholders to reuse and evolve learning content for customer consumption where appropriate.
• Help customers better understand observability concepts, best practices, and how to apply Observe effectively in real-world environments.
• Enable Beyond the Product
• Develop learning content covering:
• Observability concepts and patterns
• Cloud platforms and distributed systems
• Kubernetes, AWS, and modern application architectures
• SRE, DevOps, and platform engineering practices
• Competitive landscape and industry trends
• Ensure teams and customers understand not just how Observe works, but why it fits into modern operating models.
• Partner Across the Organization
• Work closely with Sales Enablement, Product, Engineering, and Post-Sales leaders.
• Ensure new product capabilities, internal processes, and GTM changes are reflected in learning programs.
• Serve as a trusted technical authority on enablement and learning strategy.
• Raise the Technical Bar at Scale
• Promote consistent technical practices and shared standards across teams.
• Enable faster ramp times, stronger technical confidence, and more effective customer engagements.
• Help internal teams and customers stay current as the observability space and cloud

Requirements

• 10+ years of hands-on technical experience in cloud, distributed systems, or observability-adjacent domains.
• Experience building technical enablement, training, or learning programs for technical audiences.
• Strong background in cloud platforms (e.g., AWS), Kubernetes, and modern application architectures.
• Proven ability to design practical, hands-on learning experiences—not just slide-based training.
• Ability to translate complex technical concepts into structured, approachable learning.
• Strong collaboration and communication skills across technical and non-technical teams.

Tech Stack

• AWS
• Cloud
• Distributed Systems
• Kubernetes

Benefits

• For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com