Sales Operations Specialist

Role Overview

• Prepare and manage customer quotes, proposals, and order documentation
• Ensure pricing accuracy, margin targets, and commercial feasibility
• Support sales team in structuring deals, including non-standard and custom opportunities
• Maintain CRM and deal documentation to ensure pipeline accuracy
• Source and manage vendor quotes (hardware suppliers, AI infrastructure partners, etc.)
• Negotiate pricing and validate cost structures for profitability
• Coordinate with suppliers for custom builds (e.g., GPU clusters, high-performance infrastructure)
• Maintain up-to-date knowledge of vendor pricing and availability
• Develop tailored proposals for AI factory / GPU-intensive deployments
• Translate customer requirements into structured commercial offers
• Collaborate with technical teams to align specifications with pricing models
• Build multi-component proposals (compute, storage, networking, services)
• Assess customer financial viability for large or long-term deals
• Support structuring of financing options (e.g., staged payments, leasing, committed spend)
• Analyze deal profitability, risk, and cash flow implications
• Work with finance to validate terms and ensure compliance
• Generate and manage customer invoices and billing schedules
• Ensure alignment between agreed terms and invoicing
• Coordinate with finance on payment tracking and discrepancies
• Support contract finalization and order processing
• Act as a liaison between Sales, Finance, Procurement, and Technical teams
• Ensure smooth handoff from proposal to execution
• Identify process improvements in quoting, pricing, and deal workflows

Requirements

• Experience in Sales Operations, Commercial Operations, or Sales Support roles
• Strong understanding of pricing, margins, and deal structuring
• High attention to detail and organizational skills
• Ability to manage multiple deals and priorities simultaneously
• Comfortable working with CRM and quoting tools (e.g., HubSpot, Salesforce, or similar)
• Strong communication skills across technical and commercial stakeholders
• Nice to Have
• Experience in cloud infrastructure, hosting, or data center environments
• Familiarity with AI/ML workloads, GPU infrastructure, or high-performance computing
• Exposure to vendor management or procurement processes
• Basic financial analysis skills (ROI, cash flow, deal risk assessment)

Tech Stack

• Cloud