Lead, coach, and develop a team of Inside Sales Representatives to exceed pipeline and revenue targets
Conduct regular 1:1s, performance reviews, and call coaching sessions
Foster a high-performance, accountability-driven sales culture
Recruit, onboard, and ramp new team members effectively
Own team quota, pipeline generation, and conversion metrics
Drive outbound and inbound sales strategies aligned with company growth goals
Partner with field sales and channel teams to accelerate deal progression
Monitor KPIs including activity metrics, pipeline coverage, win rates, and forecast accuracy
Implement scalable sales processes, cadences, and playbooks
Leverage CRM (Salesforce) and sales engagement tools to track performance and optimize execution
Provide accurate forecasting and reporting to senior leadership
Identify trends, risks, and opportunities within the pipeline
Work closely with Marketing on campaign follow-up and lead conversion
Partner with Sales Enablement to support training and ongoing skill development
Collaborate with Product and Customer Success to align messaging and customer value

5+ years of B2B software/SaaS sales experience
1–3 years of inside sales leadership or team lead experience
Proven track record of meeting or exceeding sales and pipeline targets
Experience managing KPI-driven sales environments and outbound motions
Strong coaching, mentoring, and performance management skills
Proficiency with Salesforce, sales engagement tools (Outreach, Salesloft, etc.), and forecasting tools

Inside Sales Manager

Key skills