Negotiate long-term service contracts and ensure alignment with business objectives and customer requirements
Develop pre-sales contract strategies and coordinate closely with sales, business management, legal and technical functions
Prepare project-specific pricing, quotations and tender documentation for service agreements
Conduct contract amendments, renegotiations and renewals to reflect changes in scope or project needs
Follow internal approval processes, including risk review, KYC procedures and project summaries
Hand over signed contracts and amendments to Service Operations and support the knowledge database for tenders

Experience in negotiating service or commercial contracts, ideally in a technical or project-driven environment, or equivalent background
Strong understanding of contract structures, pricing logic and customer requirements in a B2B context
Ability to collaborate effectively with sales, legal, technical and commercial teams during contract preparation and negotiation
Structured working style with the ability to manage approvals, risk reviews and documentation requirements
Strong communication skills and the ability to present service offerings professionally, including clear cost-benefit argumentation
Analytical mindset with the ability to understand market trends, customer needs and competitive situations

#GreenerFuture: Shape a sustainable future with us – your work makes a real contribution to the environment.
#Flexibility: Work-life balance is important to us – we offer flexible working hours, various working time models, and up to 8 days of mobile work per month.
#Mobility: We promote sustainable mobility – we support you with an 80% subsidy for the public transportation ticket (Deutschlandticket) and a €15 employer contribution for bike leasing.
#CareForTomorrow: With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service.
#Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#OneCompany: Stronger together – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.
#CorporateBenefits: Saving made easy – enjoy attractive discounts on travel, tech, and much more. *Some offers may vary by location

Service Contract Sales Manager

Key skills