Key skills
ERP
About this role
Role Overview
- Make outbound calls to collect from delinquent customers;
- Initiate active contacts via WhatsApp;
- Negotiate payment terms and settlement agreements;
- Enter information into the company's system;
- Meet performance targets with a focus on service quality.
Requirements
- Previous experience in outbound collections;
- Previous experience in negotiations;
- Proficiency in Excel and experience with management systems (ERP).
Tech Stack
- ERP
Benefits
- Caju benefit
- Health insurance
- Gympass
- Paid day off on your birthday
- Transportation allowance (commuter benefit)