Assistant Property Manager – On Site

Role Overview

• Assist with the activities associated with a property or group of properties.
• Assist with all lease administration duties.
• Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.
• Perform regular property inspections and complete inspection report.
• Recommends alterations, maintenance and reconditioning as necessary.
• Assist Property Manager with the development and controlling of operating and capital budget.
• Assist Property Manager in preparation of monthly reports for owners.
• Work with the Property Manager to coordinate tenant improvement and capital projects.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Ensures services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and TW policies.
• Initiate and execute day-to-day operational procedures.
• Assist the Property Manager in order to initiate, contract, and administer all necessary services to maintain and enhance the value, operating efficiency, and physical appearance of the property.
• Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendum's, amendments and contract approval forms).
• Track and maintain Energy Star benchmarking data so information is current and accurate.
• Conduct tenant training meetings to improve building efficiencies.
• Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners.
• Resolve problems to the mutual benefit of the tenant and the owner.
• Implement and monitor tenant needs assessments.
• Administer all leases to assure compliance with provisions/agreement.
• Determine and execute on timely basis escalations, reconciliations, and rent collections.
• Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.
• Show space to prospective tenants (requires real estate license where required by state).
• Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation.
• Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.).
• Manage and coordinate day-to-day financial transactions including accounts receivables, accounts payable, collection of rents and charges.
• Maintain compliance with all TW personnel policies and procedures.
• Miscellaneous duties or projects as assigned by the property manager.

Requirements

• A bachelor’s degree in Business Management, Finance, Accounting, or a Human Resource Management related discipline.
• RPA designation in progress preferred.
• Possess Real Estate License where required by state law.
• A minimum 3 years of property management experience, preferably in commercial /Class A Office management.
• Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
• Angus and accounting software such as MRI, Yard or CTI preferred proficiencies.
• Ability to keep information strictly confidential.
• Strong desire to succeed in an entrepreneurial environment.
• Must be able to handle multiple projects, changing priorities and a continually heavy workload.
• Exceptional oral and written communication skills.
• Strong customer service orientation.

Tech Stack

• RPA

Benefits

• Dynamic, integrated company culture
• Collaborative work environment
• Commitment to inclusion
• Career vitality support