Sales Rep, Primary Care

Role Overview

• Responsible for the planning and directing of the PC sales activities for the assigned territory
• Develops sales objectives and strategies in accordance with organizational goals and territory targets
• Successful acquisition of new customers/accounts; market penetration in all call points
• Accountable to achieve or surpass Top-line Sales | Quota target within each fiscal year
• Presents and sells company products and services through daily customer visits
• Assists customers in selecting products and programs best suited to their needs
• Establishes and maintains current and potential client relationships in the continuum of care
• Expedites the resolution of customer problems and complaints in a timely manner
• Captures and objectively communicates customer needs, problems and interests with colleagues
• Works with the Contracts team and Division leaders as necessary and proactively on tender processes
• Become a subject matter expert in the assigned area of sales through own initiative, as well as by attending all necessary sales meetings/training sessions
• Participates regularly in both in-house and supplier product training events to stay current on Medline and competitive products
• Participates in conventions and other sales related events to promote the Company and products
• Assists the accounting department with the process of receivables for customers as necessary
• Engages and maintains relationships with key stakeholders, including clinical and procurement decision makers
• Prepares for and conducts all in-service education in connection with product trials
• Ensures satisfactory clinical performance of all products by identifying and resolving customer concerns in a timely manner
• Takes a lead role at the site level for all contracting and RFP processes to ensure retention of existing business and favorable positioning for new business
• Delivers all required competition detail to assist in any national GPO RFP, if required
• May be required to maintain Medline CRM program– with all current sales opportunities, and contact information; or maintain these opportunities within own files
• Adheres to travel and expense budgets allocated for Geographic Territory
• Prepares and conducts effective presentations and RFPs as required

Requirements

• University / College diploma in business
• 1-3 years successful sales experience considered an asset, preferably in the healthcare industry
• Able to meet/exceed forecasts, budgets, milestones and schedules
• Broad knowledge of the Medical Device Industry considered an asset
• Able to guide customers through the learning curve of a novel product/procedure for both routine and complex cases
• Excellent communication and interpersonal skills (verbal and written)
• Excellent organizational and multitasking abilities
• Able to multi-task and effectively manage priorities
• Able to work under pressure in an ever changing and dynamic environment
• Able to work independently with very minimal supervision
• Excellent computer skills (Excel/ MS Word/ Power Point)

Benefits

• Collaborative work environment with highly engaged employees
• Market competitive compensation and benefits plan, including LTD & Insurance
• DPSP match program
• Annual Employee Appreciation Week
• Paid vacation and personal days
• Lifeworks® Employee Assistance Program (EAP)
• Resources supporting mental, physical, family and financial well-being
• Career growth and training programs
• Open communication with Senior Leaders
• Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
• Employee referral program
• Education support programs
• Fitness subsidy
• Recognition programs
• Social activities