Key skills
AgileProject ManagementCommunicationCollaboration
About this role
Role Overview
- Identify, design, and deliver training programs
- Translate complex product updates and customer insights into impactful learning experiences
- Manage the Learning Management System (LMS) to optimise engagement and reporting
- Partner with the Internal Knowledge Base team to ensure all learning materials reflect the latest product updates and processes
Requirements
- Experience in learning and development, training, or client-facing roles.
- Experience designing and delivering learning through multiple modalities, including virtual instructor-led training, eLearning, video, and live sessions.
- Demonstrated ability to develop learning solutions for technical or complex subject matter.
- Strong written and verbal communication skills, with experience distilling information for client-facing teams.
- Proven ability to work cross-functionally and manage ambiguity and shifting priorities.
- Project management experience or interest in developing PM skills (agile experience is a plus).
- Experience in B2B Payments or with Melio is highly desirable.
- Flexibility to work in time zone differences with cross functional teams
Benefits
- Access to office spaces for collaboration
- Flexible work arrangements