Drive the achievement of KPIs for the Financial Planning Consulting team with your assigned target audience
Partner with Region leads and Assistant Director of Financial Planning and Consulting to ensure alignment of objectives and establish expectations for assigned offices and advisors
Engage with advisors and staff through an inbound phone queue, virtually and in person to provide personalized coaching to master the software and the related processes (fact finding, plan build, plan presentation)
Offer plan presentation simulations and work with advisors to increase their confidence around the plan presentation prior to meeting with clients
Educate and collaborate with field leaders to promote NM's planning philosophy, increase planning adoption and help influence risk and investment product sales
Innovate to help develop better effectiveness in training/supporting our field on best practices for planning throughout the sales cycle
Provide quality planning consultations and presentations to the field on the integration of financial products to create solutions for clients primarily via inbound calls, long-distance training methods, schools and potential visits to network offices
Offer just-in-time solutioning for case design and plan design needs
Maintain an extensive in-person presence with your assigned target audience to build relationships and promote local culture around digital tools and financial planning
Partner with the Technology Solutions & Support Consultant (TSC) (where available) to ensure local adoption of related planning tools including CRM, client website, client account aggregation, prospect invite, Digital FactFinder, etc.
Be available to build financial plans for the advisor on an as-needed basis
Escalate feedback to leadership and/or appropriate partner to follow through on needs/gaps of advisors and/or network office around sales skills, leadership alignment, etc.
Requirements
Series 7 required or obtained within 6 months
Minimum of 5+ years professional work experience
In-depth understanding of financial services products and financial planning
Excellent knowledge and application of consulting skills
Robust mastery of Northwestern mutual planning software; confident ability to consult on complex topics, scenarios and propose effective, needs-based solutions
Ability to identify and address problems, opportunities, wants and needs of the field and their clients in a suitable manner
Exceptional problem-solving capabilities
Deeply patient, willing to teach and work through the adoption and implementation of financial planning
Focused on outcomes v. process (delivers on what matters most)
Empathetic
can put yourself in the shoes of our field roles (Staff, Advisor, MD, MPs, etc.) and see their perspective
Willing to develop a deep subject matter expertise in the digital product portfolio