About this role
Role Overview
- Support the BD Team in the RFI/RFP process
- Follow the Client Onboarding Framework to ensure client expectations are satisfied
- Conduct CIRBI demonstrations
- Provide ongoing CIRBI support and training
- Proactively manage transition of new studies to the assigned CSC team
- Establish periodic check-ins to monitor client satisfaction
Requirements
- 3+ years of experience in IRB or clinical research setting
- Bachelor’s degree in the basic life sciences, including biology, public health, environmental health, industrial hygiene, occupational safety or related field
- Comprehensive operational knowledge of the relationship between client services, IRB services, operational excellence, regulatory, and quality assurance teams
- Advanced knowledge of IRB processes, federal regulations, and ethical principles
- Ability to influence others and to create alignment around urgent resolution of known customer concerns
Benefits
- health coverage
- paid holidays
- variable bonus