Respond to provider inquiries and to internal inquiries relating to the provider network and continue to follow through to completion and resolution
Negotiate the Provider's rates while complying within ComPsych's established guidelines and procedures
Resolve provider related complaints and issues in a timely manner
Document all Provider discussions and ensure that the Provider data in the database is up to date and accurate
Maintain positive working relationships with our network providers
Other duties as assigned

Bachelor’s degree required
2+ years of professional business experience
Experience working in an Insurance, Benefits, and/or Human Resources related industry preferred
Excellent communication skills, both verbal and written
Ability to work independently
Ability to prioritize and problem solve
Strong analytical skills
Ability to work with a sense of urgency
Superior customer service skills
Excellent organizational skills, including follow-up

Network Specialist – Provider Relations

Key skills