Work closely with direct sales to position and sell the company services and solutions to strategic customers
Maximize product distribution from a technical perspective
Act as the technical point of contact for strategic business partners
Proactively collaborate and communicate with external and internal customers to analyze information, business needs, and functional requirements
Lead all technical activities relating to key customer integrations only
Provide post-sales technical support and resolve customer cases
Verify KPIs targets are met at the highest quality
Analyze client performance and identify the optimization path moving forward
Develop scripts to automate, monitor, alert, and report on the production environment

Bachelor's Degree in Computer Science, Information Systems, Industrial Engineering or similar
Proven Technical Account Manager Experience
Excellent communication skills, including the ability to produce usable, maintainable documentation and excellent presentation
Demonstrate problem-solving abilities and initiative
Knowledge of REST API, XML, JSON, and similar technologies
Experience working with Databases & SQL
Understanding of automation practices throughout the development, build, and deployment phases of the application life cycle
Experience/knowledge with build management and continuous integration tools
Experience in the Travel Industry is a plus

Innovative, engaging and multicultural environment
Build strong and lasting business relationships and friendships from around the world
Develop your career locally or globally in beautiful working locations

Technical Account Manager

Key skills