Community Support Specialist
United Kingdom
Full Time
3 hours ago
$15,000 - $30,000 GBP
No H1B
Key skills
Photoshop
About this role
Role Overview
- Provide professional support presence via Intercom, Discord and email
- Create high-quality graphics and guides using Photoshop or Affinity
- Maintain and manipulate spreadsheets for engagement metrics and feedback
- Audit community-facing documentation and responses
- Support the Community Manager with user interactions and data precision
Requirements
- Fluency in written English is essential
- Availability during UK evenings
- Proficiency in Excel and/or Google Sheets
- Proficient in Adobe Photoshop and/or Affinity Suite
- Detail-oriented with error-free data entry
- Empathetic communicator
Benefits
- Quarterly learning day and budget
- Full remote/office flexibility according to what works for you with a great London HQ
- Generous options package as a key early employee
- Private pension (for UK employees)
- Private health insurance (for UK employees)