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Internet Support Specialist at Visit York County | JobVerse
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Internet Support Specialist
Visit York County
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Internet Support Specialist
Rock Hill, South Carolina, United States of America
Full Time
1 hour ago
No H1B
Apply Now
Key skills
Communication
About this role
Role Overview
Screen all broadband internet troubles and technical support requests
Communicate with customers to resolve connection and email issues
Provide leads to Customer Service to upgrade existing customer's level of service(s)
Respond to customer requests regarding internet troubles via phone, email, chat, text and social media
Requirements
High school diploma or equivalent required
Computer Technology degree preferred
1-2 years customer service in a technical environment and or computer networking experience preferred
Excellent communication and interpersonal skills
Troubleshooting and computer skills
Benefits
World class customer service
Flexible work arrangements
Training opportunities
Apply Now
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