Consistently meet or exceed monthly and quarterly activity, meeting, and pipeline creation targets.
Ensure timely, professional follow-up on inbound leads and marketing-qualified accounts.
Proactively source and qualify new opportunities through outbound calling, email, LinkedIn, and multi-touch cadences.
Build and maintain a healthy pipeline of sales-qualified meetings aligned to defined Ideal Customer Profiles (ICP).
Conduct structured discovery conversations to identify prospect pain points, business drivers, technology gaps, and security risks.
Qualify opportunities using established sales methodologies (e.g., MEDDICC, BANT, or similar).
Capture and document relevant account intelligence, buying signals, and qualification data in the CRM.
Partner closely with Account Executives, Sales Leadership, and Marketing to align outreach strategies, messaging, and target accounts.
Execute short-term and long-term outbound and inbound campaigns designed to drive meeting volume and pipeline contribution.
Accurately manage leads, contacts, activities, and opportunity creation within the Company CRM.
Actively participate in team meetings, call reviews, sales training, and enablement sessions.
Commit to continuous improvement in sales skills, product knowledge, industry trends, and buyer engagement techniques.

3+ years of experience in a business-to-business sales or sales development role (BDR level).
5+ years of experience in B2B sales development with a demonstrated track record of success (Senior BDR level).
Experience or strong interest in MSP and/or MSSP environments, including security, networking, infrastructure, and cloud services.
Familiarity with Microsoft technologies and solutions is required.
Strong communication, listening, and relationship-building skills.
Highly organized, disciplined, and comfortable working both independently and in a collaborative team environment.
Exposure to selling managed services, cybersecurity services, or complex technology solutions (preferred).
Experience working with defined sales methodologies and structured qualification frameworks (preferred).
Willingness to learn and be coached to the model of a high functioning Account Executive (preferred).

Competitive base compensation with performance-based commission incentives.
Comprehensive medical, dental, and vision benefits.
401K match
Annual bonuses and Service Award Bonus program.
Continuous education, sales enablement, and professional development opportunities.
Clearly defined career progression path from BDR to Account Executive.
Community involvement opportunities, including paid volunteer time.
A collaborative, growth-oriented culture within a leading MSP/MSSP organization

Business Development Representative

Key skills