Responsible for developing and fostering new corporate transient business through proactive direct sales, outside appointments, and tours for the hotel.
Develops strategic action plans and drives measurable and incremental sales revenue.
Identify, target, and secure new Corporate, Consortia, and FIT/Wholesale accounts.
Maintain and grow relationships with existing clients to generate repeat business.
Respond to corporate transient RFPs and negotiating contracts aligned with hotel financial objectives.
Track account production and proactively pursue new opportunities in key feeder markets.
Develop and execute action plans aligned with the hotel’s sales and marketing strategy.
Achieve individual and team revenue goals.
Prepare monthly forecasts, market intelligence (Hotelligence reports), and sales performance reports.
Represent the hotel at trade shows, conventions, sales missions, and industry events.
Conduct sales calls, site inspections, FAM trips, and client presentations.
Collaborate with DOSM and hotel departments to ensure seamless execution of negotiated contracts, VIP arrivals, and account details.

Post-secondary degree/diploma in sales or business preferred.
Minimum of two years’ experience in a similar sales role.
Strong written and verbal English skills with a polished, confident, and hospitable presentation style.
Proficient in Microsoft Office; experience with Hilton OnQ PMS and Delphi is an asset.
Strong planning, organizational, and problem-solving skills with the ability to remain resourceful in a fast-paced, high-pressure environment.
Ability to travel for tradeshows and events; may require a valid driver’s license and flexibility to work evenings, weekends, or holidays.
Capable of standing/moving for extended periods, lifting up to 25 lbs, handling administrative tasks, and applying mathematical, communication, and analytical skills regularly.

Sales Manager

Key skills