Support the management and growth of our social media presence across multiple platforms
Monitor and respond to community interactions across Instagram, TikTok, Facebook, and Reddit
Support daily engagement through comments, direct messages, and mentions
Assist in planning and scheduling community-focused content
Moderate conversations to ensure alignment with brand guidelines and community standards
Maintain a positive, empathetic, and brand-aligned communication style
Track community trends, sentiment, and frequently asked questions
Escalate critical feedback, risks, or trends to internal teams
Contribute to ideation of engagement strategies including campaigns, challenges, and polls

1–2 years of experience in social media, community management, or digital engagement
Strong written communication and interpersonal skills
Ability to manage multiple conversations and priorities in a fast-paced environment
Passion for building online communities and delivering strong user experiences
Availability to work a minimum of 20 hours per week in a remote environment
Flexibility to work varied hours, including occasional evenings or weekends
Experience with social media management tools such as Meta Business Suite, Later, or Sprout Social (preferred)
Experience supporting healthcare, wellness, or lifestyle brands (preferred)
Strong problem-solving skills with a calm, solutions-oriented approach (preferred)
Interest in content creation and community-driven growth strategies (preferred)

Assistant Community Manager

Key skills